BASSET Certification online

CUSTOMER SERVICE / TECHNICAL SUPPORT

Prior to contacting support, please utilize our frequently asked questions and knowledge search options below. Most problems or questions can be resolved by reviewing the FAQs and verifying that your system meets the minimum requirements. If your system does not meet the minimum requirements, you can upgrade your system for free (software only) by clicking the links in our Downloads section below.

SUPPORT FORM - Contact Support

Use this form to contact a support representative. To start, please choose the problem or question you have. In some cases you may be able to diagnose the issue without contacting a support represenative. Choose the best possible response to your problem/question.

Problem

*If you wish to skip the selection of your problem and contact a support representative directly, click here.

Technical Support

Technical support for the online course is available Monday - Friday, 8:00AM through 11:00PM CT via the support form found within the support section of the Learning Portal.

Response:	15-30 minutes
Hours:	Sun - Sat 8AM - 11PM CT
Contact:	Use the support form

By Mail

Diversys Learning 1101 Arrow Point Dr, Suite 302 Cedar Park, Texas 78613

SYSTEM REQUIREMENTS

Your System	Minimum Requirements

Passed Failed Generic crawler 1 Adobe Flash -1 Cookies Enabled JavaScript Enabled	PC or Apple/Mac Internet Explorer 6,7,8 Mozilla Firefox 1 or 2 Safari 2 or 3 Google Chrome Macromedia Flash 7 Cookies Enabled JavaScript Enabled 56K Connection (Cable, DSL, Lan Recommended) Sound Card w/Speakers or Headphones

ONLINE DOCUMENTATION

FAQ (Frequently Asked Questions)

Step-by-step guide to getting started

DOWNLOADS

Adobe Flash Plug-in
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Internet Explorer
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